General terms and conditions

General terms and conditions Bome Technics AG
1. General
The general terms and conditions apply to all products covered by the platform. By placing an order, you expressly agree to these terms and conditions. The contract comes into force once the items specified in the order are delivered. The contact may be terminated at any time.

2. Offers
The prices in our offers and order confirmations are binding. VAT is included in all prices. Items that are not in stock will be replenished where possible. If an item is not available, we will contact you via email or telephone. If the item is no longer available, the customer will receive their money back. Bome Technics AG endeavours to provide accurate product information. However, we assume no liability for the accuracy, completeness and topicality of the information. Bome Technics AG reserves the right to make changes to prices and product lines at any time.

3. Price quotations
For large orders that cannot be fulfilled using our stock levels, we will provide you with a tailor-made quotation by telephone or in writing. The prices contained in the offer are only binding for immediate orders and for the quantity stated.

4. Shipping
Orders are shipped via Swiss Post. The goods must be inspected immediately on arrival for accuracy, completeness and integrity. Information on delivery times is not binding. Any damages occured during shipping must be reported and documented within five calendar days. Bome Technics AG endeavours to deliver all items as soon as possible. Any claims for damages due to delivery delays will not be accepted.
Deliveries are restricted to addresses within Switzerland and the Principality of Liechtenstein.

5. Postage and freight costs
All deliveries within Switzerland and the Principality of Liechtenstein are free-of-charge up to a value of CHF 750.
This excludes the delivery costs to destinations that cannot be directly accessed by the carrier (e.g. access by mountain railway or cable car only) and express shipments. These costs will be shown separately on the invoice. Bome Technics AG determines the shipping method and dispatch route unless otherwise agreed with the customer. The cost of packaging is included in the shipping costs and cannot be excluded.

6. Payment conditions
The shipping costs may vary depending on the purchase value. We reserve the right to require payment by credit card.

7. Returns
Items may be returned within 10 days of receipt of the goods by sending them to: Jos. Berchtold AG, Naglerwiesenstrasse 2, 8049 Zurich. Switzerland. The goods must be in their original packaging and in perfect condition. A copy of the invoice or delivery note must be included with the returns. We do not cover the postage costs for returning goods.

8. Data protection
Bome Technics AG complies with the regulations contained in the Swiss Data Protection Act and the relevant legal standards when collecting, processing and using personal data. The customer data collected during the ordering process will be used for internal marketing purposes only. Data is only disclosed to third parties when it is necessary for the provision of services (order processing). The customer agrees for their data to be used in this manner. Furthermore, they have the right to request access to the data stored on them at any time and to prohibit its use for marketing purposes.

9. Warranty and liability claims
The liability of Bome Technics AG excludes any liability for the products sold and delivered within the framework of the legally permissible provisions.
Bome Technics AG grants the customer a warranty against manufacturing or material defects for a period of six months from the date of delivery in accordance with the following provisions.
If the goods sold are defective, then the customer must notify Bome Technics of the defects in writing and within 10 days of receiving the goods. If, after this period of time has elapsed, the customer discovers hidden defects that could not be identified through proper examination then they must inform Bome Technics AG in writing within five days of discovering the defect. If a written notification is not made or is not made within the given time period then the delivery is deemed to have been accepted and the customer loses their warranty claim. The customer’s warranty claim does not cover defects resulting from normal use, in particular for the replacement of parts subject to wear and tear or for defects resulting from improper handling. Bome Technics AG excludes any warranty and liability claims if customers or third parties make changes or repairs to the goods delivered without prior authorisation from Bome Technics AG.
Bome Technics also excludes warranty and liability claims in the case of defects that occur more than two years after delivery.
If a complaint is justified then Bome Technics AG may, at their discretion, either repair the defective goods or deliver new goods free from defect .
Any further claims of the customer to a reduced purchase price or compensation for direct of indirect damages due to defective goods is, in particular on termination of the contract, excluded.

10. Final provisions
All legal relationships are subject to Swiss law. Bome Technics AG reserves the right to change these general business relationships at any time. The relevant legally binding version of the terms and conditions may be printed out from The place of jurisdiction is Zurich.

11. Intellectual property
Bome Technics AG reserves all rights to every design, all text and any graphics on their website. The website may only be copied or reproduced either in whole or in part for the purpose of placing and order with Bome Technics AG. The name Bome Technics AG, all page headers, navigation bars, graphics and button icons are registered trademarks or brand marks of Bome Technics AG. All other trademarks, product names, company names or logos quoted on this website are the property of their respective owners. Bome Technics AG reserves the right to ownership and copyright of figures, drawings, calculations and other documents. Customers must have the express prior written consent of Bome Technics AG to pass this information on to third parties.

Zurich, June 2016

BOME Technics AG
Hinterergeten 1078
9427 Wolfhalden

T +41 44 344 49 19

© 2018 BOME Technics AG